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Product
Up and Away with Hello Kitty Embroidered Iron On Patch $5.00
Newcastle United FC Logo Embroidered Iron On Patch $8.00
Balmain Tigers Rugby League Football Club Logo Embroidered Iron On Patch $7.00
Defense Logistics Agency Logo Embroidered Iron On Patch $16.00
Nottingham Forest Football Club Logo Embroidered Iron On Patch $10.00
Louisville Cardinals Logo Embroidered Iron On Patch $5.00
Napa Auto Parts Logo Embroidered Iron On Patch $4.50
Gucci Versace Medusa Logo Embroidered Iron On Patch $6.00
KFC Logo Embroidered Iron On Patch $5.00
Wake Forest University Logo Embroidered Iron On Patch $12.00
Royal Australian Engineers Logo Embroidered Iron On Patch $8.00
Subtotal	$86.50
Shipping Registered Post: $4.50 Free shipping - No Tracking Local pickup UPS Worldwide Expedited® (4-5 business days): $35.00 Express Mail Service (EMS) - Tracking available (7-14 business days): $30.00 Air Parcel - Tracking available (10-20 business days): $20.00
Total	$91.00

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Refunds & Returns Policy – Patchcrafts.com

At Patchcrafts.com, we are committed to customer satisfaction and high-quality embroidered patches. If you are not completely satisfied with your purchase, please review our Refunds & Returns Policy below for details on how we handle refunds, returns, and exchanges.

✅ Return Eligibility

We accept returns and exchanges on physical embroidered patches only if they are defective or damaged upon delivery.

Sale items are not eligible for refunds.
Digital embroidery design files (downloadable items) are non-refundable due to the nature of the product.

💵 Refund Process

If you return an eligible item:

Once your returned item is received and inspected, we will notify you via email.
If approved, your refund will be processed and a credit will be issued to your original method of payment within a few business days.

⏳ Late or Missing Refunds

If you haven’t received your refund:

Check your bank account or credit card statement.
Contact your bank or card provider — processing times can vary.
If you still have not received your refund, please email us at sales@patchcrafts.com.

🔁 Exchanges

We replace items only if they are damaged or defective. To exchange an item:

Email: sales@patchcrafts.com
Return Address:
E.M.B. Lanka (PVT) Ltd
133/10, School Lane, Halpita, Polgasowita,
Sri Lanka, 10230

🎁 Gifts

If your item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return.
If the gift was sent to the purchaser first and later given to you, the refund will be issued to the original purchaser.

📦 Return Shipping Instructions

To return a product, send it to:
E.M.B. Lanka (PVT) Ltd
133/10, School Lane, Halpita, Polgasowita,
Sri Lanka, 10230

Customers are responsible for return shipping costs.
Shipping fees are non-refundable.
If a refund is issued, the return shipping fee will be deducted from your refund.
We recommend using a trackable shipping method or shipping insurance, especially for high-value returns.

🚚 Shipping Methods & Costs

We offer several shipping options for embroidery patch orders:

Registered Post (with Tracking) – $4.50
Free Shipping – No tracking available
Local Pickup – Free
Air Parcel (10–20 business days) – $20.00
Express Mail Service – EMS (7–14 business days) – $30.00
UPS Worldwide Expedited® (4–5 business days) – $35.00

📩 Need Help?

If you have any questions regarding embroidery patch returns, shipping, or order support, contact our team:

📧 sales@patchcrafts.com

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Refunds & Returns Policy – Patchcrafts.com

✅ Return Eligibility

💵 Refund Process

⏳ Late or Missing Refunds

🔁 Exchanges

🎁 Gifts

📦 Return Shipping Instructions

🚚 Shipping Methods & Costs

📩 Need Help?

Grand Total: $91.00

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